Annabel Goulden

Head of KnowYourMarket, nurtur.group

Annabel joined the company in early 2022 as a Customer Success Manager and progressed into the role of Head of KnowYourMarket later that year.

Annabel has worked in a multitude of sectors including the homeowner and home mover sector.

Annabel is responsible for the day to day running of KnowYourMarket such as; sales, on-boarding new clients, client management and process improvement.

Working in retail alongside completing a degree in English Literature Annabel gained a passion for customer experience. Her first-hand experience in customer experience, alongside the analytical skills she gained whilst undertaking her degree has allowed Annabel to offer a passionate and consultative approach in her job role.

As Head of KnowYourMarket Annabel’s role is to work with customers to further improve their processes and in turn increase their customer retention and revenue.