Mission Commander, The Depositary
Kristjan Byfield is one of agency’s larger-than-life characters and has run his own successful and award-winning estate and letting agency, Base Property Services, with business partner An Deckers, since 2004, in Shoreditch, London.
This is how he describes his approach to property and involvement with proptech:
“My passion, and the majority of my experience, has always been in Lettings & Property Management. I am constantly obsessed with finding better ways to do things – be that for the benefit of the end user (client/consumer), the operational efficiency of the company or the job satisfaction of our staff – of course the best solutions deliver all three!
“I have long been an advocate of tech within agency and have always felt it has a particularly strong role to play within the Lettings sector due to how process driven it is and the ever-escalating challenges of compliance & regulation. I informally consulted on various projects before deciding to build and launch The Depositary* back in 2016.
“In 2018, via the TLIC (The Lettings Industry Council) I have been heavily involved with an action group pioneering the adoption of Property MOTs within lettings- not only do I see this is a beneficial initiative to all stakeholders I believe tech can deliver the best and most effective version. In 2019 I was elected to join the Board of the UKPA (UK PropTech Association) – an organisation tasked with ‘Driving digital transformation of the UK property industry’ – within which I have been proud to represent residential agency and its tech evolution.
“In 2021, I was kindly invited to join the Zoopla Lettings Advisory Board – we are tasked with ensuring agents are at the heart of Zoopla lettings innovation but also to try and tackle the challenges down the road in lettings for agents, landlords and consumers alike. I wholeheartedly believe that quality tech lies at the heart of any successful property organisation, big or small, and the collaboration of the two will transform our industry for agents and consumers alike.
*“The Depositary is an ‘end of tenancy’ automation and streamlining platform for Letting Agents and Institutional Landlords – think ‘Goodlord’ but for the end of a tenancy not the start. Once notice is served or received on a tenancy we help agents by removing 80-90% of the workload progressing a tenancy all the way through to deposit reconciliation or dispute. Importantly, we also (for the first time) give Tenant a complete overview of this process, the steps involved and its progress in real time and impart vital information to them at the key stages.”