With plans still on hold for a mass return to the workplace for many companies, professional services company Portico, has created its own employee engagement app, Heartbeat.
In partnership with proptech company, Spike Global, the firm white-labelled the software which offers features such as promoting social groups and company forums, sharing information about company events, and providing key announcements and news.
Throughout the pandemic, while 70 per cent of its 800 employees were on furlough, Portico introduced many temporary measures to maintain a connection with its employees but wanted a longer-term solution that catered for the new remote community culture.
Since implementing the award-winning app eight months ago, the company has seen a significant increase in employee satisfaction and engagement. Three-quarters of staff are now using the platform, with 50 per cent connecting at least once a day.
Portico’s recent pandemic survey also showed that 98 per cent of staff said the company employed effective communications systems for keeping staff connected and informed, while 95 per cent said that Portico’s communication channels and tools are engaging.
Amanda Kay, Director, Business Development at Portico, said: “We take a people-first approach to business, and engagement in our brand and our values are fundamental to our success. In our experience, having an engaged workforce positively impacts teamwork, pride and personal ownership.
“We worked with Spike Global to ensure our teams felt connected to Portico on a personal level, to create meaningful relationships with their colleagues and to live our values every day. Since the launch we have had excellent feedback from our staff members and real engagement in the forums and social groups, which we have created on the platform.”
Jeremy Heath-Smith, CEO at Spike Global, added: “Meaningful technology that keeps people connected has come into its own during the pandemic. With many employees working remotely or furloughed, we work with companies to ensure they are at the forefront of communications with their staff and that employee wellbeing is prioritised.”