Conveyancing and legal experts have spoken out about the stresses and strains facing those working in the property and legal conveyancing world as we move out of the pandemic in The Conveyancing Foundation’s latest ‘Be Kind We Care’ webinar.
Speaking at the webinar to mark Stress Awareness Month, Conveyancing Foundation chairman Lloyd Davies said that while relationships had improved between conveyancers and estate agents, it was the opposite for clients who could often be “less understanding and more demanding” with their behaviour “fuelled by the very buoyant property market”.
The webinar discussed how industry professionals should be nicer to each other.
Jason Bull, a mentor at Agents Together and Chief Operating Officer of easyproperty.com, said estate agents, solicitors and conveyancers had “a very similar job dealing with people with high stress and high anxiety levels which extends into our staff”, and it was “valuable” to hear each other’s viewpoints.
He said tolerance in dealing with each other was “all down to education” and welcomed increased discussion on mental health and wellbeing in the property industry.
Hannah Beko, a partner at Gunnercooke llp and a mental health trainer, shared tips on stress and burnout, emphasising the importance of keeping an eye on colleagues and on changes in behaviour in them and in ourselves.
She said: “There’s a lot of positives in terms of discussion and support but we are still at the tip of the iceberg and we need to be more alive to that.”
Lloyd Davies added: “We do think that we are raising standards with ‘Be Kind We Care’ and I hope everyone can keep going in that respect. It is so important to be nice and pleasant to each other in terms of stress.”