A Birmingham estate agency has become the city’s first to start using an Australian-designed live streaming app that allows multiple potential buyers to view a property. Edgbaston-based Davidson Estates, which has a busy branch office in the city centre, has started using the Gavl technology as a way of safely operating in the housing market during the COVID-19 health restrictions.
It’s resulted in a huge reduction in staff time spent out of the office.
Ben Davidson, director of Davidson Estates said, “What I like about the technology is that it safeguards people from contact with agents and their staff and narrows down serious prospective tenants and buyers as they have to apply and offer for the property before arranging a physical viewing.” He added that the technology has resulted in a huge reduction in staff time spent out of the office.
He and his staff carry out regular livestream viewings where potential purchasers and renters view the property as a live event. Those on the livestream can ask questions there and then and direct the agent to specific features they want to see in more detail.
Those who show an interest in a property and want to view it are sent a link giving the time the livestream is scheduled to start and once they have downloaded the app they are notified when it goes live.
A chat box appears on the screen, which also shows on the agent’s device, and those on the livestream can ask questions or guide the agent to what they want to see again or up close.
Davidson Estates has started using Gavl after an introduction by Matt Nicol of Nicol & Co in Worcestershire, who was one of the early adopters.