Ringwood based Millstream Management Services (MMS), a provider of retirement housing management services, has become one of a prestigious group of residential managing agents to achieve accreditation by the trade body ARMA – Association of Residential Managing Agents.
ARMA’s Chief Executive, Dr Nigel Glen, said, “Choosing the right managing agent can be a minefield for leaseholders. The industry is not regulated so they don’t have to belong to a professional body. However, anyone appointing an ARMA managing agent can have peace of mind that they conform to high standards, are bound by a consumer charter and are regulated independently. MMS has shown a clear commitment to providing the best service.”
Simon Crewe, Managing Director of MMS, said, “We’re delighted to have achieved this important accreditation, which underlines our dedication to meeting rigorous industry standards, putting customers at the heart of everything we do. This is a significant achievement for MMS.”
Dave Ryder, Operations Director of MMS, added, “The assessment process for ARMA accreditation is detailed and rigorous, I’m proud that we met every element of the standards to achieve membership of this important industry trade body.”