Communications provider for the property sector, Moneypenny, has appointed two ex-estate agents to join its live chat team.
The duo, Tracey Jones and Amanda Beck, have 40 years’ experience in the property industry. Tracey, previously a sales negotiator in North Wales, has 28 years’ experience in the sector and Amanda brings with her 12 years’ experience in lettings, property management, sales and valuations.
Samantha Jones, Commercial Manager, Property, said, “We’re thrilled to welcome Tracey and Amanda. The property sector is leading the way when it comes to implementing technology that can maximise both their ROI and the customer journey. For that reason we are seeing live chat emerge as an increasingly popular service and our dedicated property team for live chat is growing at a rapid pace. Consumers expect to be able to chat online and have a response in real-time, enabling agents to turn browsers into customers faster than ever before.”