OnTheMarket launches ‘industry first’ agency workflow management

OnTheMarket (OTM) is launching TecHub, an estate agency automation platform that will also include a Home Management tool providing the potential to tap into new income streams, it is claimed.

TecHub streamlines workflows and consumers, whether they be buyers, sellers, landlords or tenants, will be able to use the platform to bring automation and 24/7 transacting to agency businesses.

Sellers, landlords and sales and letting applicants will be able to track the progress of their property transaction. This will allow each party to view updates, make decisions, provide information, upload documents as well as making payments within and outside of agency working hours.

FIRST

Once the property transaction process is complete, TecHub will switch to a new Home Management platform on behalf of the agent for the consumer. That tool will be the first of its kind in the UK, with all actions, communication, documents and data from the original transaction, from the first point of contact, made available to the customer.

This opens up the possibility of shopping around for various insurances, mortgage renewals or utility providers, with notifications and reminders sent to the customer at key moments throughout the lifecycle of owning the property.

Extra services offered through the platform will also open additional avenues of revenue and passive income for agents through commission from post-transaction purchases.

VET

TecHub will also auto vet leads; have interactive sales progression tracking; a secure document management tool; engagement tracking and access to a BASPI and Property Information Form.

For the first time agents will have the opportunity to benefit from the many other property related services.”

 Jason Tebb, Chief Executive of OnTheMarket, says: “This is not a direct-to-consumer solution, but a hub for agents and is therefore white labelled to increase the value provided to estate agency businesses using the product.

“The integration of our Home Management tool will, for the first time, give agents the opportunity to benefit from the many other property related services that arise after an initial sale on one single platform.”

Alan Blockley of OnTheMarket Software, adds: “Many have tried to create similar platforms in the past but the key barrier has always been the need to enter large amounts of data.

“Because TecHub already has all the required information relating to the transaction, the Home Management tool has everything needed.

“The customer journey will no longer stop when the sale completes, or the tenant moves in. TecHub will support agents in offering a suite of Home Management services that allows for a continuous nurture journey, reinforcing the agents brand.”