Home » News » Housing Market » Propertymark CEO slams Shelter over its ‘relentless’ campaign to end Section 21
Housing Market

Propertymark CEO slams Shelter over its ‘relentless’ campaign to end Section 21

Nathan Emerson is unusually blunt in his criticism of Shelter's claims, which he comprehensively pulls apart as 'not representative' of PRS reality.

Nigel Lewis

nathan emerson propertymark shelter

Trade association Propertymark has made an unusually strong criticism of claims made this week by Shelter that the private rented sector is ‘broken’.

The group released its interpretation of government evictions data to claim that a tenant has been served a Section 21 eviction notice every seven minutes over the past three years, arguing that this form of eviction makes tenants feel insecure.

This is despite official data also showing that Section 21 evictions have been, overall, in decline.

Earlier this week the National Residential Landlords Association accused Shelter of using the government data to ‘scaremonger’ ahead of the expected Renters’ Reform Bill, details of which are expected to revealed next month.


“Shelter’s relentless campaign is not representative of the private rented sector,” says Propertymark CEO Nathan Emerson (main picture).

“They state that 2% of private renters were aware they had received a section 21 in the last three years meaning that 98% had not. Research shows that most tenancies are in reality ended by the tenant.

“When a landlord is faced with mounting arrears, anti-social behaviour, refusal to give access or property damage the current grounds for possession are ineffective and in a situation of last resort a section 21 is often the quickest and most effective way to resolve the situation.

“Furthermore, a landlord facing £20,000 of arrears would still be due to pay court fees to seek possession if they do not use a section 21.

“A tenancy is a contract between two parties and the contract must serve to protect both tenants and landlords, but seeking to erode fair rights of the property owner will do nothing to support tenants.”

April 29, 2022


  1. There’s an important distinction between Landlords and Shelter, that actually weakens Shelters position such that they should not be taken seriously ( and why on earth Govt listen to them is beyond belief )

    Landlords will openly criticise any bad practice by a minority of Landlords, whenever it occurs, whereas Tenant campaign groups will not accept there is such a thing as a Bad tenant.

    Until Shelter can match landlords integrity, all so-called tenant support groups are a mouthpiece for Rogue Tenants, as they also do not represent the majority of Tenants. !

  2. I am with Nathan & Propertymark over this – Polly Neate needs to get out of her privilidged ivory tower and actually understand that landlords are not some pantomime folk devil and realise that tenants and landlords are inextricably melded together, and what is ‘good’ for one partner is good for the other.

    It is so easy, and lazy to say as Shelter does like a broken record, tenants are being exploited, the better use of resources would be to understand that ‘people’ who can not afford a property asset to live in – have to rent – and those properties are often supplied by those in the PRS, and these landlords are financing the opportunity for tenants to live somewhere.

    To encourage further generations of landlords – legislation needs to support all of the stakeholders. Otherwise there will be even less accommodation for tenants, which will mean even higher rents. As Nathan so rightly puts it ‘a tenancy is a contract between two parties and the contract must serve to protect both’.

What's your opinion?

Please note: This is a site for professional discussion. Comments will carry your full name and company.

This site uses Akismet to reduce spam. Learn how your comment data is processed.