Katrine Sporle, The Property Ombudsman, adjudicates on a case of the non-return of an ‘unprotected’ deposit.

Property Ombudsman, Katrine Sporle looks back at how the property redress sector has changed during her five-year term and what she believes the future looks like for agents and her successor, Rebecca…

With home working looking like it’s here to stay, Frances Burkinshaw points out that in some cases, this new norm could be breaking a tenancy agreement.

Katrine Sporle of The Property Ombudsman reviews two cases of agents who, their clients alleged, let them down, during selling and buying.

The Property Ombudsman (TPO) received a complaint about a property being not quite as advertised, with a very late change of particulars. Katrine Sporle adjudicates.

The Property Ombudsman Katrine Sporle reviews a complaint about an agent who let a property to someone other than the referenced tenant.

Katrine Sporle of The Property Ombudsman (TPO) reviews a case of marketing without the seller’s consent.

The Property Ombudsman, Katrine Sporle, reviews a case brought by a landlord concerning an agent’s casual management of a tenant’s application.