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Selling a rental property

Katrine Sporle
Estate agent with buyers image

"A landlord, who wanted to sell his rental property, complained to The Property Ombudsman about two issues: the estate agent’s viewing arrangements and their financial evaluation of the buyer, reports Katrine Sporle,…

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Fraudulent tenant references

Katrine Sporle
Italian passports image

"A landlord was concerned about the referencing of one particular tenant. He believed that the application was likely to be fraudulent and sought compensation from the agent, reports Katrine Sporle, The Property…

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Understanding the terms of an agency agreement

Katrine Sporle
Property buyers image

"Having signed a 16-week sole agency agreement, a sale was agreed but fell through and the sellers' niece bought the property. The agency charged the sellers the full commission. Unacceptable, says Katrine…

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Assured rent payments

Katrine Sporle
Colourful block of flats image

"Investors in Asia took advantage of an opportunity to receive assured rent for student accommodation, whether or not the rent had been paid. However, the agency failed to meet their commitments, says…

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Lack of information on file

Katrine Sporle
Letter writing image

"If a vendor withdraws from a sale and the agent remarkets the property, the agent should, of course, advise the potential buyer – in writing!” says Katrine Sporle, The Property Ombudsman.

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Avoiding business ‘divorce’

Adam Walker
Business partner dispute image

Divorce is a terrible thing. All marriages start with high hopes of eternal happiness and yet, says Adam Walker, decades later, half of all marriages end in divorce. Business ‘divorce’ is even…

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