"If a vendor withdraws from a sale and the agent remarkets the property, the agent should, of course, advise the potential buyer – in writing!” says Katrine Sporle, The Property Ombudsman.

Divorce is a terrible thing. All marriages start with high hopes of eternal happiness and yet, says Adam Walker, decades later, half of all marriages end in divorce. Business ‘divorce’ is even…

“When an estate agent offers a promotional commission fee they must ensure that they must themselves abide by the terms of the offer and the TPO Code of Practice,” Katrine Sporle, The…

Belvoir says its partnership with Let Alliance is paying dividends as its franchisees sell more rent guarantee insurance to plug looming tenant fees ban.

A letting agent who has been jailed for a year after failing to fit smoke alarms to a property at which a house fire later killed two boys.

It’s amazing, but, says BestAgent, it is true. Their new website function, allowing agents to enjoy their own fully responsive, SEO-ready, Wordpress managed agency site, is available on the same day...

Designs On Property tracks and summarises the property indices. Kate Faulkner says, “Worrying headlines about huge job losses, coupled with little change to income versus inflation, people can be easily spooked and…

"A buyer paid a reservation deposit and a buyer’s premium but the sale did not go ahead, so should the agent repay the fees? Katrine Sporle, The Property Ombudsman supported the claim…

COMPLAINT A case that The Property Ombudsman was asked to review came from a seller concerning the agent’s estate agency agreement. The seller believed that the terms and conditions within the agreement,…