Designs On Property tracks and summarises the property indices. Kate Faulkner says, “Worrying headlines about huge job losses, coupled with little change to income versus inflation, people can be easily spooked and…

"A buyer paid a reservation deposit and a buyer’s premium but the sale did not go ahead, so should the agent repay the fees? Katrine Sporle, The Property Ombudsman supported the claim…

COMPLAINT A case that The Property Ombudsman was asked to review came from a seller concerning the agent’s estate agency agreement. The seller believed that the terms and conditions within the agreement,…

The Property Ombudsman (TPO) has been resolving consumer disputes with property agents for 27 years. Now the Government has launched a consultation that could lead to a single ombudsman for the whole…

"Every year, over 200,000 students rent a house for the first time. For most, says Adam Walker, it is their first experience of dealing with a letting agent and all too often…

Lessons learnt following the Beast from the East? How did you – and your landlord and tenant clients – fare during the UK’s worst weather for decades? says Frances Burkinshaw

Designs on Property tracks and summarises the property indices. Kate Faulkner says, “The agent who is able to reassure the seller that they know exactly what’s happening in their local market is…

"Was a damaged window frame the result of poor maintenance or was the window cleaning contractor being framed?" asks Katrine Sporle, The Property Ombudsman.

"Grant me just a single ‘if only’ and I would probably be a billionaire by now.” says Adam Walker, but let’s not drown in a sea of regret and disappointment about the…