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Hold the handover!

Rebecca Marsh
Link to The Property Ombudsman

The estate was not finished to a satisfactory standard and there were snagging issues.

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The rule of thumb

Rebecca Marsh
Link to The Property Ombudsman

Calculating the value of land is never easy and an agent needs to be sure they’ve done their best, says The Property Ombudsman, Rebecca Marsh.

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To be let, or not to be let?

Rebecca Marsh
Link to The Property Ombudsman

If the property has been a holiday let, surely it’s ok to market it as such? Rebecca Marsh, The Property Ombudsman answers the question.

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HMO bear traps

Nigel Lewis
Link to Nigel Lewis

Creeping bureaucracy is creating a massive financial risk for landlords and agents who are managing HMOs, says Nigel Lewis.

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It’s nice to share

Rebecca Marsh
Link to The Property Ombudsman

But it also can make for complications when a student sharer asks for the return of a deposit, as The Property Ombudsman, Rebecca Marsh explains.

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A tale of two cities

Nathan Emerson
Link to Mentoring feature

Why should two similar agencies in similar markets, fare so differently? The answer, says Nathan Emerson, teaches us a lot about agency.

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The shadow of Grenfell

Rebecca Marsh
Link to The Property Ombudsman

Rebecca Marsh, The Property Ombudsman, investigates a complaint over the selling a high-rise building with cladding issues.

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