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No kidding?

Rebecca Marsh
Link to The Property Ombudsman feature

When a landlord’s request for an inspection wasn’t followed up, it really got his goat… Rebecca Marsh, The Property Ombudsman adjudicates on the case that ensued.

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Sourcing an apprentice

Chris Stoker-Jones
Link to apprenticeship advice

If you’re constantly lamenting how hard it is to find good staff, this is the answer – get an apprentice, says Chris Stoker-Jones, of Catch22.

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The case of the leaky loo

Rebecca Marsh
Link to The Property Ombudsman

When a water bill for £1500 landed on a tenant’s doormat, trouble began. The Property Ombudsman, Rebecca Marsh, adjudicates.

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When is an HMO not an HMO?

Katrine Sporle
Link to The Property Ombudsman

...when it hasn’t got a licence. The Property Ombudsman, Katrine Sporle, adjudicates on a case of inaccurate property description.

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Where’s my deposit?

Katrine Sporle
Link to The Property Ombudsman feature

Katrine Sporle, The Property Ombudsman, adjudicates on a case of the non-return of an ‘unprotected’ deposit.

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Looking back and moving forward

Katrine Sporle
Link to The Property Ombudsman

Property Ombudsman, Katrine Sporle looks back at how the property redress sector has changed during her five-year term and what she believes the future looks like for agents and her successor, Rebecca…

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