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Who pays the lawyers?

Rebecca Marsh
Voting image

Rebecca Marsh, The Property Ombudsman, deliberates on a case between leaseholders and an estate and management company over a dispute over residents’ voting rights.

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F or G – it’s flipping cold!

Rebecca Marsh
Tenant wrapped in blanket and hat image

The Property Ombudsman, Rebecca Marsh investigates a tenant’s complaint against a letting agent, regarding EPC rating of a property.

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A.I. high five image

Rebecca Marsh
Stressed purchaser image

The Property Ombudsman, Rebecca Marsh decides whether a quick-sale agent was behaving as fairly as the code requires.

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No deposit? No thanks…

Rebecca Marsh
GBP keyring image

Rebecca Marsh adjudicates on a case where a ‘No Deposit Option’ wasn’t considered the best option for a landlord, when a tenancy went bad.

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Not in my back yard?

Rebecca Marsh
HM Land Registry search image

This month The Property Ombudsman, Rebecca Marsh deliberates on a case where a small housing development didn’t show up on a search.

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The moaner leaser

Rebecca Marsh
complaints image

For some people, nothing is good enough. Property Ombudsman, Rebecca Marsh, adjudicates on a case where a long list of complaints were all rejected.

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Good reference, bad tenants

Rebecca Marsh
Empty pockets image

The Property Ombudsman, Rebecca Marsh, adjudicates on a case where a tenant refused to pay the rent and the blame fell on the agent.

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Optimising opportunities

Charlotte Flake
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Charlotte Flake asks some leading website experts, is your agency’s digital presence powerful enough?

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