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Resources

Lock up your data!

PROPERTYdrum

In recent years, technology has profoundly changed our businesses and our everyday lives. We have all developed a greater reliance on portable technology, accessing much-needed data within an instant. Consequentially, property software…

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Using tenant deposits

Christopher Hamer, The Property Ombudsman

Over the years, I have received a number of complaints about agents, often instructed on a tenant find only basis, who have not forwarded the tenant’s deposit to the landlord, as they…

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Qualification = quality

Andrea Kirkby

Twenty years ago, most estate agents – apart from chartered surveyors – were unqualified. They joined an office straight from school and learned on the job. Then, in 2007 the National Federation…

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Does your company offer property apprenticeships?

The Building Futures Group, (previously Asset Skills, CSSA and FMA), already a key training provider for the property and housing sector, works in consultation with employers to offer a successful property apprenticeships…

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Death of a tenant

Christopher Hamer, The Property Ombudsman

A number of queries have been referred to my office in recent months by landlords, with the unfortunate situation that their tenant had died during the tenancy. As landlords they were unsure…

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