THE CANCELLATION OF Contract Regulations (CCRs) came into force in October 2008, but there is still a lack of understanding of their implications. Trading Standards enforce the regulations and any offence carries a…
Read MoreLetting a home that is For Sale
Early warning? When do you tell the tenant that the landlord is selling the property? Chris Hamer, the Property Ombudsman, advises.
Read MoreHunter or farmer business types? What kind is yours?
In today’s market getting a good number of market appraisals is key to a successful estate and letting agency business. Agencies that do not generate enough market appraisals will eventually find themselves in trouble further down…
Read MoreLandlord’s intention to sell obligations
I have recently seen an increase in complaints by tenants alleging that the letting agent was aware of their landlord’s intention to sell the property but had neglected to make them aware of these intentions. Obviously,…
Read MoreHome sale free-for-all!
Changes to the rules on selling homes could mean that buyers have little protection when using online intermediaries.
Read MoreProtecting student deposits
Anyone living in a university city will be aware of the yearly transition of first year students from halls of residence to privately rented accommodation for the remainder of their studies. Not surprisingly, my office receives an increased…
Read MoreWhen is a deal a conflict of interest?
Christopher Hamer, The Property Ombudsman, discusses the risks.
Read MoreHandling complaints
As The Property Ombudsman I see many complaints referred to me because the complainant feels, justifiably or not, that the agent has not understood or addressed their concerns in the manner they…
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