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Redress

Naming and shaming

The Negotiator
PRS logo

All agents must, by law, register with one of the three approved property redress schemes – and the system has just been strengthened, so read on.

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Communicating with clients

Katrine Sporle
Communicating with clients image

"Communication is child’s play these days, so keep in touch with your clients", says Katrine Sporle, The Property Ombudsman.

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The role of the agent

Katrine Sporle

"Home sweet home… but not with noisy neighbours,” says Katrine Sporle, The Property Ombudsman.

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Check before you click

Katrine Sporle
Sellit & Profit Estate Agency image

"An Englishman’s home is his castle… don’t go taking liberties with your marketing…” says Katrine Sporle, The Property Ombudsman.

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Tenants with lifestyle flaws

Katrine Sporle
Red Light District image

Unfortunately, being in the oldest profession in the world does not make a model tenant… says Katrine Sporle, The Property Ombudsman.

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