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Scottish agent register faces its first test as landlords call for letting agency to be banned

Dozens of irate landlords enraged over unpaid rental income and unlodged tenant deposits are calling for Lanarkshire letting agent to be banned in October when register goes live.

Nigel Lewis

rogue letting agent

Scotland’s rogue letting agent register is to face its first test after dozens of landlords have called for a Lanarkshire letting agency to be banned when the register goes live in October.

At least 20 irate landlords from across the UK and beyond have called for action over Lets by Location. It is a two branch agency with offices in Hamilton and Airdrie that has court decrees totalling £20,000 outstanding against it.

The calls for action have been growing louder following two recent court actions by landlords, and also on review websites by landlords from as far afield as South Africa and Germany who have chased the agency for unpaid rent income and deposits.

The company has a one-star rating on AllAgents and Facebook for its Hamilton branch and all 19 of the reviews reveal frustrated landlords who are owed thousands by Lets by Location.

This includes allegations of deposits that have not been lodged with an approved deposit protection service.

Complaint upheld

The building crisis over the rogue letting agency’s activities came to a head last week when a First Tier Tribunal hearing in Glasgow upheld a complaint by local landlord George Hanley against the company and ordered it to pay compensation totalling £1,000.

Hanley said that the letting agency had failed to pass on rent on numerous occasions from his flat’s tenants and had charged unnecessary and unjustified landlord and tenant fees including a £362 contract termination fee.

The judge in the case described the agency’s payments system as ‘at best chaotic’.  The agency did not attend the Tribunal hearing or offer any documentation in its defence.

The case follows an earlier Tribunal hearing during which Lindsay Chick and his wife Lesley from Kent claimed in court that Lets by Location had not paid them £7,000 in rent, the Daily Record reports.

August 7, 2018

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