"The younger agents in my team sometimes fail to take control of conversations and activities, allowing clients to take the lead. Any tips on helping us resolve this issue?"
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Training agents to thrive in a ‘make it happen’ market
With challenging market conditions, we need our negotiators to make the best of every opportunity. What do you suggest as a next step?
Read MoreRaising your game for 2017
"Whilst 2016 was a reasonable year, I sense that 2017 may be less favourable. What would your tips be to face up to a potentially challenging new year?"
Read MoreMaking the best of your staff
"Despite the challenging market, we are keen to be the market leaders in our town by the end of this year. Any tips for us to achieve that objective?"
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