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Tag Archives: Christopher Hamer

All change at The Property Ombudsman Scheme

The Negotiator
Houses of Parliament image

After 13 years with The Property Ombudsman (TPO) – 12 as TPO Board Chairman of TPO, Bill McClintock stands down on 1st January 2016 and Gerry Fitzjohn, currently Vice Chairman, takes up…

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TPO expels another agent

The Negotiator
best practice image

West London estate agents Bruten & Co Limited has been expelled from membership of The Property Ombudsman (TPO) for a minimum of two years after failing to comply with parts of the…

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TPO announces new Property Ombudsman

The Negotiator
The Property Ombudsman logo image

Katrine Sporle CBE (left)  will take up the role of Ombudsman at The Property Ombudsman, it has been announced. Sporle will start her new job on 1st November 2015, taking over from…

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Handling complaints

The Negotiator

As The Property Ombudsman I see many complaints referred to me because the complainant feels, justifiably or not, that the agent has not understood or addressed their concerns in the manner they…

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Christopher Hamer joins NAEA and ARLA

The Negotiator
Christopher Hamer

The NAEA and ARLA have announced that Christopher Hamer will join the Associations as a Special Advisor. Having recently retired from nine years as The Property Ombudsman, Christopher is looking forward to…

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Multi-agency fees and fairness

Christopher Hamer, The Property Ombudsman
piggy bank multiple agency fees image

This case study concerns a dispute referred to The Property Ombudsman (TPO) from a seller complainant concerned about the fee that the agent (Agent 1) charged upon the sale of the property.…

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