"I want to push my business and increase market share but I don’t have an endless supply of cash to throw at it! Advice welcome.”

"We are in need of more listings, but with strong local competition, fees are under huge pressure. We need to present an impressive image and back it up – but how?"

"Stock is still a massive problem – can you suggest how we might increase our success in this area of our business?"

“I am thinking of entering for an industry award, as it would help us stand out from the crowd. Do you consider this to be a worthwhile use of time?”

Opening the event was Brandon Lewis, Minister for Housing and Planning, who said he was delighted to return to talk to us for the second year running, having survived the General Election…

"Client sometimes fails to come back to us when they are ready to move again. Any thoughts on how we might improve customer loyalty?"

"My staff members are not finding out enough about newly registering applicants and not effectively sorting the ‘wheat from the chaff’. I’m keen to train them in this skill area. Tips please!"