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TPO announces new Property Ombudsman

Katrine Sporle CBE has been announced as the new Property Ombudsman.

The Negotiator

Katrine Sporle CBE Property Ombudsman imageKatrine Sporle CBE (left)  will take up the role of Ombudsman at The Property Ombudsman, it has been announced.

Christopher Hamer Ombudsman imageSporle will start her new job on 1st November 2015, taking over from her predecessor Christopher Hamer (right), whose nine-year term comes to an end on 30th November.

Previously, Sporle was Chief Executive of the Planning Inspectorate for England and Wales for eight years, which involved being responsible for all aspects of the Government Executive Agency, 1,000 members of staff and a £60million budget.

She was directly answerable to Parliament and regularly reported to the Secretary of State for Communities and Local Government (CLG), and the Minister for Housing and Planning in the National Assembly for Wales.

She commented, “The scope for influence on the economic, environmental and social wellbeing of the nation as a whole was enormous, and exercised through impartiality of decision making to the highest level of professional expertise.”

Prior to her role at the Planning Inspectorate for England and Wales, Sporle was Chief Executive of Basingstoke and Deane Borough Council for eight years, controlling an overall budget of in the region of £58 million.

As the new Property Ombudsman, Sporle’s role will be to impartially review complaints made by members of the public against agents, based on the evidence submitted, with a view to promoting a resolution in full and final settlement of a complaint.

Upon appointment of the new Property Ombudsman, Lord Richard Best OBE, Chairman of the TPO Council since 2009, commented, “Selecting our Ombudsman is a key responsibility of the independent TPO Council and we are truly delighted to have secured someone with the breadth and depth of experience – at local and national levels – which Katrine brings to this role.

“Christopher Hamer is a very hard act to follow; but I am confident we have found a great successor. I know all TPO’s members and well-wishers will join me in extending the warmest of welcomes Bill McClintock TPO imageto Katrine when she starts in November.”

Bill McClintock (left), Board Chairman of The Property Ombudsman Scheme, added: “I welcome Katrine Sporle as the new Ombudsman and endorse Lord Best’s comments. I believe her broad employment background will be a huge benefit in performing her new role.”

September 22, 2015

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