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Effective people management

Julian O'Dell
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“Being the owner of an estate agency business is an ambition I finally fulfilled two years ago, but nobody had prepared me for how hard it is to get my staff to…

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Closing techniques for timid sales people

Julian O'Dell
Link to business training feature

"My hardworking team does a good job of building relationships with customers, but they lack a sales edge and seem reluctant to actually ask for the business."

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The seven golden rules of professionalism

Julian O'Dell
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JULIAN SAYS: I was recently reminded of the critical nature of ‘professionalism’ in business when I won a big training contract. I was advised by the client that the largest factor in…

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Coaching the team

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"The market is very challenging in my patch and our residential income is worryingly down. I don’t want to make staff redundant but I may have to if things do not improve..."

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Doing business with investors

Julian O'Dell
Link to The Dilemma

“Investment buyer activity is a little quiet. Many investors are playing a waiting game. I’d like to get my team to create more activity as these sales can be relatively straightforward...”

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The five Cs of decision making

Julian O'Dell
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“Things are really challenging – I need to make some tough decisions regarding staff.  Any tips on successful decision making?”

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