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Training

Coaching the team

Link to Julian O'Dell

"The market is very challenging in my patch and our residential income is worryingly down. I don’t want to make staff redundant but I may have to if things do not improve..."

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Doing business with investors

Julian O'Dell
Link to The Dilemma

“Investment buyer activity is a little quiet. Many investors are playing a waiting game. I’d like to get my team to create more activity as these sales can be relatively straightforward...”

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The five Cs of decision making

Julian O'Dell
Link to Julian O'Dell

“Things are really challenging – I need to make some tough decisions regarding staff.  Any tips on successful decision making?”

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Raising standards to protect your future

Julian O'Dell
Link to Julian O'Dell

“Dear Julian, I never thought to send in my own dilemma for your consideration until now. It is simply that we need to raise the bar, we are struggling! Help!”

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Motivating the troops

Julian O'Dell
Link to Julian O'Dell

“My staff members are finding the going very tough at present with the uncertainty in the market having a negative impact on activity. I’m finding it hard to keep them motivated...

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The gradual erosion of selling skills

Julian O'Dell
Agent on the phone image

My staff members are all hardworking and well-intentioned but I think they need to develop an edge and to become salespeople rather than order takers...

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Don’t bury your head in the sand

Julian O'Dell
Burying head in sand image

“Our dilemma is this: we are finding the going extremely tough. Frankly, I’m not sure there is enough business to sustain the number of estate agents in our area through to the…

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