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Winning the business

Julian O'Dell
Agent shaking hands with client image

"There are already too many agents in our town; we now have ‘online’ businesses creeping in. We get a fair few valuations but don’t always win the business. Advice appreciated."

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Confidence versus arrogance

Julian O'Dell
President Trump image

"The most experienced person in my team treads a fine line between confidence and arrogance. How can I make sure he stays the right side of that line?"

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The salespeople with an agenda

Julian O'Dell
Agenda image

"The younger agents in my team sometimes fail to take control of conversations and activities, allowing clients to take the lead. Any tips on helping us resolve this issue?"

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Raising your game for 2017

Julian O'Dell
Uncertainty image

"Whilst 2016 was a reasonable year, I sense that 2017 may be less favourable. What would your tips be to face up to a potentially challenging new year?"

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Building trust

Julian O'Dell
Building Trust training image

"Building trust is right up there as one of the most important goals, however, some of my team members are better at it than others. How we can improve?"

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