"I run an independent estate agency and have got closer to the coalface as my team is finding things tough.They are working hard but as a group of individuals rather than as…

"I run a three-office independent estate agency. I’m conscious that my staff looks to me for leadership through this sticky patch. Any tips?"

"I am well aware of the importance of building trust to win a client’s business, it is an essential element in their decision making, but how can I coach my staff to…

"I think my staff really need to raise their game in their interactions with clients and customers. This is an absolutely key area where we can be different..."

"I need to get the best out of my staff to make the most of all our opportunities. I‘m guilty of throwing them in at the deep end. Any advice appreciated!"

How do you land a job at an estate and letting agent? Andrea Kirkby has some great advice and pointers.

“It is clear that 2018 is not going to be easy and I am aware I need to ensure my team are prepared for the battle ahead. Your thoughts would be welcome!”

As owner of the business, I have to fulfil the role of both valuer and team leader. This is is extremely challenging... Any thoughts?