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Training

Embracing change and competition

Julian O'Dell
The Dilemma image

“I need to get my teams to recognise the threat from competitors and up their game, but I sense reluctance and complacency. Any thoughts welcome!”

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Building businesses to protect your future

Julian O'Dell
angry landlord image

"It is crucial that we build a client base of managed landlords, to create a ‘drip’ of income over a long term period. How can we increase this element of our business?"

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Time management

Julian O'Dell
time management image

"We are so busy in our offices that I sometimes feel as if we are all on the verge of being out of control. Time management is a real challenge. Help!"

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How to win business

Julian O'Dell

"Instructions continue to be tough to come by and we are scrapping for them against competitors who continue to undercut on fees. Any tips on winning this particular ongoing battle?

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Making effective phone calls

Julian O'Dell

"I’m conscious that some of my younger staff have not been trained to make effective outgoing phone calls. Any tips?"

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Measuring success

Julian O'Dell

"This may seem a strange question, compared to some that I have seen you answer, but I would like to know how well my business is actually doing!"

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Coaching valuers

Julian O'Dell

"I have employed a new valuer but have been disappointed in his results so far... How can I get him out of this ‘autopilot’ approach?"

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Demonstrating professional skills

Julian O'Dell

“What you see as the most common areas of weakness that negotiators are guilty of, and how you have gone about helping agents address those?”

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