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The Dilemma

Agency Trainer Julian O’Dell helps agents sharpen their business skills
The Dilemma

Making the best of your staff

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"Despite the challenging market, we are keen to be the market leaders in our town by the end of this year. Any tips for us to achieve that objective?"

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The Dilemma

Maintaining clients

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"We have been trading successfully for many years but things get progressively tougher as more agents open. How can we avoid losing previous customers and clients to new competitors?"

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The Dilemma

Coaching valuers

"I have employed a new valuer but have been disappointed in his results so far... How can I get him out of this ‘autopilot’ approach?"

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The Dilemma

Is it worth going in for awards?

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“I am thinking of entering for an industry award, as it would help us stand out from the crowd. Do you consider this to be a worthwhile use of time?”

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The Dilemma

Time management

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"We are so busy in our offices that I sometimes feel as if we are all on the verge of being out of control. Time management is a real challenge. Help!"

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The Dilemma

Time management

"I am struggling with the volume of my workload and I have noticed that my staff are too. We are really not managing our time very well. What can I do?"

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The Dilemma

Standing out from the crowd

"Stock is still a massive problem – can you suggest how we might increase our success in this area of our business?"

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The Dilemma

Succeeding in estate agency

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"I want to push my business and increase market share but I don’t have an endless supply of cash to throw at it! Advice welcome.”

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The Dilemma

Commission schemes

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"I want to ensure our negotiators are hungry for spotting and converting every possible business opportunity. Is incentivising through commission the answer?"

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