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The Dilemma

Agency Trainer Julian O’Dell helps agents sharpen their business skills
The Dilemma

How to win business

"Instructions continue to be tough to come by and we are scrapping for them against competitors who continue to undercut on fees. Any tips on winning this particular ongoing battle?

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The Dilemma

Making effective phone calls

"I’m conscious that some of my younger staff have not been trained to make effective outgoing phone calls. Any tips?"

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The Dilemma

Measuring success

"This may seem a strange question, compared to some that I have seen you answer, but I would like to know how well my business is actually doing!"

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The Dilemma

Coaching valuers

"I have employed a new valuer but have been disappointed in his results so far... How can I get him out of this ‘autopilot’ approach?"

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The Dilemma

Demonstrating professional skills

“What you see as the most common areas of weakness that negotiators are guilty of, and how you have gone about helping agents address those?”

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The Dilemma

Fit for the job?

For most people buying a property is the single largest transaction that they will ever make. It is an exciting time but it can be stressful for too – for all parties…

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The Dilemma

Get ready for the challenges ahead

"I’ve started to witness a slowing in general sales activity over the past few weeks. I recognise that we need to sharpen our approach – what areas should I concentrate on first?"

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The Dilemma

Referrals

"We have been so busy selling that we’ve taken our eye off the ball on some associated income streams, such as mortgage and conveyancing referrals..."

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