Genmar IT

Genmar is an IT services partner dedicated to the property sector. We support estate and letting agents, property management companies, and proptech-led firms with secure, reliable, and cost-effective technology that helps teams list faster, respond quicker, and deliver better client experiences.

Our managed IT service combines responsive helpdesk support with proactive monitoring and maintenance. We keep devices, networks, and Microsoft 365 environments healthy and up to date, reducing downtime and the hidden costs of interruptions. As Microsoft partners, we provide consultancy and best-practice configuration for Microsoft 365, Azure, and security baselines – so your users stay productive while your data stays protected.

Security is built into everything we do. From multi-factor authentication and conditional access to hardening endpoints and running regular vulnerability checks, we align controls to the risks property businesses actually face – phishing, business email compromise, and data leakage from mobile working. For regulated firms, we help evidence controls for Cyber Essentials and industry audits.

Connectivity and telephony are critical for today’s agents. We supply and manage fast, resilient connectivity and modern cloud telephony that keeps teams reachable in the office, on viewings, or working remotely. We’re a Wildix partner and have recently delivered an integration between Wildix and Reapit, the UK’s leading property CRM. With the Wildix – Reapit integration, calls are automatically associated with the right contact or property record, screen-pops provide context before you answer, and click-to-dial speeds up call handling – saving time and improving service. We’re extending this approach to other leading CRMs to bring the same efficiency to more agencies.

We’re also Microsoft AI partners. Using the Power Platform (Power Automate, Power Apps, Copilot Studio) we build simple, secure automations that remove repetitive admin: drafting follow-up emails after viewings, updating CRM records from emails or forms, routing leads, and generating management summaries – always with human review where it matters. The result is fewer manual steps, faster cycles, and happier teams.

Why property? Because nuance matters. Chains, compliance, market cycles, and the pace of client communications all shape how technology should work for you. Our estate-agent-specific playbooks, integrations, and support model reflect that reality.

If you’re attending the expo and would like to see the Wildix – Reapit integration or discuss quick-win automations for your agency, come by our stand or book a slot in advance – we’ll be happy to show live demos.