Dawn has worked in the lettings industry for over 20 years, starting as an administrator, moving to a negotiator, and joining Sally’s team in 2007 as a neg.
From the start Dawn made her mark, smashing all previously known targets and hitting 30 lets per month regularly, being hungry for sales and generating commission and revenue for the business.
This success led to Dawn stepping up quickly to lettings manager and then, Branch Manager within a few years.
In 2015 she launched her branch as a cold start in Wolverhampton and got to 120 properties under management organically, from her own will and determination.
However, it was her passion for legislation that resulted in her next move, seeing Sally reconstructing the management department Dawn got stuck in and took over the re-order, coaching the team, hiring more, reconstructing the operational practices, and diving deep into the legislation and paperwork too.
The enjoyment of the coaching took Dawn to becoming our lead legal coach internally, with her strength being the real-life case studies and stories and deep understanding of the past, present and current legislations that apply to agents and how to navigate them in our businesses to stay safe.
Dawn now heads up our White Label Tenancy management service and heads up a large team of tenancy managers and our group accounts department, for the operational excellence of the group of companies and the letting agents we work with.
For Agent Rainmaker Dawn is Operations Director, and one of our lead advisors and member success coaches, running pods and advisory sessions and helping members work through the programme and take their businesses to the next level.
Dawn also runs a series of legal days and compliance days throughout the year for letting agents who want to stay safe and stay ahead of the current legal issues and get their team fully aware of all they need to know to protect their clients, tenants and company.
