General terms & conditions for attending as a guest and or delegate

 

1. INTRODUCTION

1.1 The Negotiator Conference & Expo and The Negotiator Awards are organised and managed by Propertydrum Ltd whose registered address is 18 Church Street, Epsom Surrey, KT17 4QD. These separately and jointly are referred to herein as the “event” and these Terms and Conditions apply to each.

1.2 References to “us” means Propertydrum Ltd and references to “we” and “our” shall be construed accordingly. Reference to “you” means the entity completing a booking request and your guests or representatives and references to “your” shall be construed accordingly.

1.3 All applications to register for the event are made subject to these Terms & Conditions (which shall apply to the exclusion of any terms imposed by you).

1.4 You acknowledge and accept that we have the right to publicly announce our business relationship with you which shall include but not be limited to announcements on social media. Such announcements shall not be disparaging or otherwise adverse to your business.

2. BOOKINGS

2.1 All applications to register for the event are subject to availability and you making full payment.

2.2 Confirmation (or rejection) of your booking will be sent to you by post or email within five (5) working days of our receipt of your booking request.

2.3 Delegate passes issued for use at the event are valid for named attendee only and, subject to clause 4.2 below, cannot be transferred. You may be asked for photographic ID during the event. If you are unable to provide identification which matches your delegate pass you may be asked to leave the event.

3. PRICES AND PAYMENT

3.1 Our prices for attending the event are set out on our website. Prices may be subject to change from time to time.

3.2 Bookings may be paid by credit card at the time of booking; otherwise we will invoice you. Invoice payments must be received by Propertydrum Ltd within 14 days of the invoice date or by close of business 14 calendar days before the event, whichever is the earlier. For bookings made within 14 days of the event, a credit card payment will be required.

3.3 If you apply to register for the event less than 14 days before the date of the event we will only accept payment by a credit card, unless we expressly agree otherwise in writing. If for any reason we have not received payment in full by the date of the event you we reserve the right to cancel your booking at any time if payment is not made.

4. CHANGES TO THE EVENT AND CANCELLATIONS

4.1 It may be necessary for reasons beyond our reasonable control to alter the advertised content, timing and/or location of the event or the advertised speakers. We reserve the right to do this at any time. Where we alter the time and/or location of the event, we will provide you with notice of the same and will offer you the choice of either a credit for a future event of your choice (up to the value of sums paid by you in respect of the event) or the opportunity to attend the event as varied.

4.2 If you are unable to attend the event we welcome substitute delegates /guests attending in your place at no extra cost provided that we have at least 3 days prior notice of the name of your proposed substitute and have received payment in full. Please notify us of any substitutions by email at: [email protected].

4.3 Notification of cancellation must be made in writing to:
The Negotiator Awards, PO Box 624, Epsom, Surrey KT19 9JX.

4.4 No refund will be made and full payment will be required for cancellations received after 31st October 2024.

4.5 Cancellations received on or before 31st October 2024 will be accepted and refunds will be given, less a 15 per cent administration charge.

4.6 Bookings made after 31st October 2024 are not refundable.

4.7 We shall not be liable to you for travel, accommodation or other costs and expenses incurred (included wasted costs and expenses) if we are required to cancel or relocate the event as a result of an event outside our control (including, without limitation, to acts of God, floods, lightning, storm, fire, explosion, war, military operations, acts of terrorism or threats of any such acts, any strike action, lock-outs or other industrial action and a pandemic, epidemic or other widespread illness).

4.8 We shall not be liable for any failure of the contracted venue to provide any special diet food, that has been pre-ordered.

5. CONTENT

5.1 All rights in all presentations, documentation and materials published or otherwise made available as part of the event (including but not limited to any documentation packs or audio or audio-visual recording of the event) (“Content”) are owned by us or are included with the permission of the owner of the rights. No

(i) photography, filming or recording; or

(ii) republication, broadcast or other dissemination of the Content is permitted. You shall not distribute, reproduce, modify, store, transfer or in any other way use any of the Content (save that use by the relevant delegate for internal business purposes shall be permitted), and in particular (but without limitation) you shall not (and shall procure that each of your delegates shall not):

5.1.1 upload any Content into any shared system;

5.1.2 include any Content in a database;

5.1.3 include any Content in a website or on any intranet;

5.1.4 transmit, re-circulate or otherwise make available any Content to anyone else;

5.1.5 make any commercial use of the Content whatsoever; or

5.1.6 use Content in any way that might infringe third party rights or that may bring us or any of our affiliates into disrepute.

5.2 The Content does not necessarily reflect our views or opinions.

5.3 Suggestions or advice contained in the Content should not be relied upon in place of professional or other advice. Whilst we take reasonable care to ensure that the Content created by us is accurate and complete, some of it is supplied by third parties and we are unable to check its accuracy or completeness. You should verify the accuracy of any information (whether supplied by us or third parties) before relying on it. The Content is provided on an “AS IS” basis without any warranties of any kind (express or implied). We hereby exclude to the fullest extent permitted by law all liabilities, costs, claims, damages, losses and/or expenses arising from any inaccuracy or omission in the Content or arising from any infringing, defamatory or otherwise unlawful material in the Content.

5.4 To the extent that any Content is made available by us online we reserve the right to suspend or remove access to such Content at any time.

6. LIABILITY

6.1 Subject to Clause 6.4, our aggregate liability to you, whether such liability arises in contract, tort (including negligence) or otherwise, for any damages, loss, costs, claims or expenses of any kind howsoever arising, out of in connection with any booking (or requested booking) made by you or otherwise in relation to a event, shall be limited to the price paid by you in respect of your booking to attend the event.

6.2 Subject to Clause 6.4, we shall not be liable to you for (i) any loss of profit, loss of or damage to data, loss of anticipated savings or interest, loss of or damage to reputation or goodwill or; (ii) any indirect, special or consequential damages, loss, costs, claims or expenses of any kind.

6.3 You agree to indemnify us, our staff and our affiliates and to hold us harmless to the fullest extent permitted by law, against all loss, costs, claims or expenses of any kind arising from any act or omission by you (including your delegates) during or otherwise in relation to a event.

6.4 Nothing in this these Terms and Conditions shall limit or exclude either party’s liability for:

6.4.1 death or personal injury caused by that party’s negligence, or the negligence of that party’s employees, agents or subcontractors;

6.4.2 fraud or fraudulent misrepresentation; or 6.4.3 any other liability which cannot be limited or excluded by applicable law.

7. ANTI-BRIBERY

7.1 You warrant that you shall:

7.1.1 comply with all applicable laws, statutes and regulations relating to anti-bribery and anti-corruption including but not limited to the Bribery Act 2010;

7.1.2 comply with such of our anti-bribery and anti-corruption policies as are notified to you from time to time; and

7.1.3 promptly report to us any request or demand for any undue influence or other advantage of any kind received by or on behalf of you in connection with the performance of these Terms and Conditions.

7.2 Breach of this clause 7 shall be deemed a material breach of these Terms and Conditions.

8. GENERAL

8.1 These Terms and Conditions (together with any documents referred to herein or required to be entered into pursuant to these Terms and Conditions) contain the entire agreement and understanding between us and supersede all prior agreements, understandings or arrangements (both oral and written) relating to the subject matter of these Terms and Conditions and any such document.

8.2 You acknowledge that in registering a delegate place you have not relied on, and shall have no remedy in respect of, any statement, representation, warranty, understanding, promise or assurance (whether negligently or innocently made) of any person other than as expressly set out in these Terms and Conditions.

8.3 Propertydrum Ltd pledges to trade legally and respect all laws including the Trade Sanctions imposed by EU and US Governments. We operate a Group Sanctions Policy which means that we cannot allow attendees at our events or awards to be based, residing or connected with a country or organisation subject to EU and/or US Government sanctions and Propertydrum Ltd reserves the right to refuse bookings from or entry to any such persons or organisations.

8.4 These Terms and Conditions shall not create, nor shall they be construed as creating, any partnership or agency relationship between us.

8.5 You accept that communication with us may be electronic. We may contact you by e-mail or provide you with information by posting notices on our website. You agree to this electronic means of communication and you acknowledge that all such communications that we provide to you electronically comply with any legal or contractual requirement that such communication be made in writing.

8.6 Save as set out in Clause 4.2 you are not permitted to re-sell, transfer, assign or otherwise dispose of any of your rights or obligations arising under these Terms and Conditions.

8.7 These Terms and Conditions and the rights and obligations of both parties shall be governed by, and construed in accordance with, the laws of England and Wales and both parties irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales in respect of any dispute which arises hereunder.

9. TERMS AND CONDITIONS FOR TABLE BOOKINGS

9.1 Booking requests should be submitted online or through the event sales team. Payment must be made, or authorisation to deduct payment given, at the time a booking request is submitted. No booking is guaranteed until you receive a confirmation email or booking contract from us.

9.2 Provided you have complied with these terms and conditions we will, subject to availability, send a confirmation email to you in respect of your booking request as soon as reasonably practicable. If there is no availability we will email you to inform you that this is the case as soon as reasonably practicable. Where your booking request is refused we will process any refund due to you within 30 days of informing you of such refusal.

9.3 Payment may be made by either (i) bank transfer; or (ii) credit or debit card (we accept the following credit and debit cards: Visa; MasterCard); or (iii) invoice.

9.4 If you wish to pay by bank transfer please use the bank account details provided by us on request. You are responsible for paying all bank charges. If bank charges are not paid by you your booking may be refused. A payment description should be included with your payment which references your company name. Once the transfer has been made you will need to scan and email proof of payment/bank transfer confirmation, quoting your company name, in order to complete your booking.

10. SEATING PLANS

10.1 We will make every effort to seat you together with your group, however this may not be possible in all cases.

11. REFUNDS SUBSTITUTIONS OR CHANGES TO THE EVENT

11.1 No refunds are available once an order has been placed for table booking or individual places within 30 calendar days of the event. Should individual guests on your table be unable to attend, we would welcome a substitute guest attending in their place. Similarly, substitutions can be made for individual seats, at no extra charge. Please notify us by email with the name and job title of both the registered guest and the substitution guest.

11.2 It may be necessary for reasons beyond our reasonable control (including, without limitation, to acts of god, floods, lightning, storm, fire, explosion, war, military operations, acts of terrorism or threats of any such acts, any strike action, lock-outs or other industrial action and a pandemic, epidemic or other widespread illness) to alter the advertised content, timing and/or location of the event or cancel an event at which you have booked a table. We reserve the right to do this at any time and we shall not be liable to you for any cost or other expenses (including wasted travel and accommodation costs) incurred by you as a consequence (including, without limitation, booking fees and travel and accommodation expenses).

11.3 Subject to clause 11.1, your booking is personal to you and will only entitle you and your named guests to attend the event. Other than as set out in clause 11.1 you are expressly prohibited from selling, or in any other way transferring, your booking whether in whole or part and whether in exchange for payment or otherwise, to any third party. We reserve the right to cancel your booking without refund if you breach this clause.

11.4 Propertydrum Ltd reserves the right to change the advertised speakers, the speaker agenda, the performers, presenters and timings at any time up to and including the day of the event and during the event. No refunds will be given in respect of any changes made to the event.

11.5 Propertydrum Ltd is not responsible for any of the advertised exhibitors not appearing at the event for any reason.

11.6 Special dietary requirements are ordered through the website on booking. You will be given the standard menus if you do not make known your special dietary requirements at least 14 calendar days before the event. Propertydrum Ltd is not responsible for non-provision of pre-ordered special dietary food, by the contracted venue, on the day of the event.

12. LIABILITY

12.1 Subject to Clause 12.4, our aggregate liability to you, whether such liability arises in contract, tort (including negligence) or otherwise, for any damages, loss, costs, claims or expenses of any kind howsoever arising, out of in connection with any booking (or requested booking) made by you or otherwise in relation to the event at which you have booked a table (or requested a booking of a table) shall be limited to the price paid by you in respect of the applicable booking.

12.2 Subject to Clause 12.4, we shall not be liable to you for (i) any loss of profit, loss of anticipated savings or interest, loss of or damage to reputation or goodwill or; (ii) any indirect, special or consequential damages, loss, costs, claims or expenses of any kind.

12.3 You agree to indemnify us, our staff and our affiliates and to hold us harmless to the fullest extent permitted by law, against all loss, costs, claims or expenses of any kind arising from any negligent act or omission by you (including your delegates/guests) during or otherwise in relation to your booking and/or your attendance at the event for which you have made a table booking.

12.4 Nothing in this these Terms shall limit or exclude either party’s liability for: 3.4.1 death or personal injury caused by that party’s negligence, or the negligence of that party’s employees, agents or subcontractors; 3.4.2 fraud or fraudulent misrepresentation; or 3.4.3 any other liability which cannot be limited or excluded by applicable law.

13. GENERAL

13.1 A person who is not a party to the Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any provisions of these Terms.

13.2 These Terms (together with any documents referred to herein or required to be entered into pursuant to these Terms) contain the entire agreement and understanding between us and supersede all prior agreements, understandings or arrangements (both oral and written) relating to the subject matter of these Terms and any such document (save that this shall not apply so as to limit or exclude either party’s liability for fraud).

13.3 These Terms shall not create, nor shall they be construed as creating, any partnership or agency relationship between us.

13.4 Save as set out in Clause 10, you are not permitted to re-sell, transfer, assign or otherwise dispose of any of your rights or obligations arising under these Terms.

13.5 You acknowledge and accept that we have the right to publicly announce our business relationship with you which shall include but not be limited to announcements on social media. Such announcements shall not be disparaging or otherwise adverse to your business.

13.6 You acknowledge and accept that we shall be entitled to charge interest on any outstanding balance owed to us accruing on a daily basis from the date that the invoice became due for payment.

13.7 By registering for our events you agree to accept our Privacy Policy and use of your data as laid out in that Privacy Policy. Please click here for details of our Privacy Policy. These Terms and the rights and obligations of both parties shall be governed by, and construed in accordance with, the laws of England and Wales and both parties irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales in respect of any dispute which arises hereunder.

The Negotiator Awards Customer Service Awards image

ENTRIES CLOSE
30th June 2025

Day(s)

:

Hour(s)

:

Minute(s)

:

Second(s)

Hall of Fame

#theneglive