The London based startup, co-founded in 2016 by Tom Shrive and Sam Tassell, is a multi-channel communications platform with an AI digital assistant that serves as a personal assistant for property managers and a property concierge for customers and tenants.
The digital assistant ‘Porter’ proactively carries out planned duties, guides customers through enquiries and reporting issues, and delivers concierge services, only reverting to a human manager or approved service provider when necessary.
This new technology has useful, practical applications that will add to and significantly improve the service that managing agents are able to offer landlords and tenants.”
AskPorter has also partnered with Adiuvo, a provider of out of hours services for 350,000 properties across the UK.
Tom Shrive, CEO of AskPorter said, “Our mission is to leverage AI to help landlords and managers build better relationships with customers by streamlining costly processes whilst delivering a really compelling tenant experience. This investment enables us to rollout our property management platform and redefine service levels in property management.”
David Newnes, former Executive Director of LSL Property Services, added, “I’m delighted to be part of the AskPorter team. This new technology has useful, practical applications that will add to and significantly improve the service that managing agents are able to offer landlords and tenants – both in AST and block management.
It will augment existing property management systems, saving time and cost and take some of the hassle out of the many processes managing agents have to follow. New technologies like Artificial Intelligence and Machine Learning which is at the heart of AskPorter will undoubtedly play an increasing role in people’s lives – including estate agency and property management.”
L-R David Newnes, Sam Tassell, James Caan, Tom Shrive & Faisal Butt.