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Agencies & People

All you need is love!

Happy customers image

‘Loving your customers’ – and your buyers and tenants – might be a catchy phrase, but, says Andrea Kirkby, just how do you demonstrate that love?

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Agencies & People

High street gloom

Online agents image

Two brave figures in the residential sales industry predict that the traditional high street estate agency could disappear in the next five to ten years.

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Agencies & People

Is this what makes a good agent?

Elephant in the room image

People dislike estate agents, says Paula Higgins, CEO, Homeowners Alliance, but come on, let’s talk about how that could change!

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Agencies & People

Frances Burkinshaw

The Negotiator Awards Lifetime Achievement Award 2016 image

The Negotiator Awards Lifetime Achievement Award 2016 was presented to Frances Burkinshaw, who received a standing ovation from all 740 guests. Here’s her story.

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