‘Happy New Year… As I sit down to write this article, the first one of 2019, the estate agency news magazines, websites, portals and indeed, Twitter, are full of stories about the…

A great deal of my consultancy work these days involves helping business owners to increase the value of their businesses prior to a sale in a few years’ time. Letting businesses used…

Agents do suffer criticism and in some cases it may be justified. But the industry does self-police more effectively than some believe, as Joanne Christie found out.

Many agents predict tough times ahead, says Adam Bernstein, as online platforms, waning consumer confidence, rising interest rates and a ban on letting fees create a perfect storm… but one man’s nightmare…

Warning! This article may make some letting agents slightly uncomfortable. A crimewave is about to happen, says Adam Walker and, in his opinion, is not based on a psychic premonition...

Tenants at a large build-to-rent development in Edinburgh are to be offered deposit-free renting via Canopy by estate agency Rettie & Co.

Traditional or online? Which agents will win the battle? The lines are blurring, says Andrea Kirkby and it’s service that is key in this changing, challenging market.

Caring, sharing, talking, doing – today’s successful agencies are focused on customer care, says Joanne Christie, but there’s more to it than asking them for a review!

Lisa Isaacs explores what’s new in residential auctions, where the sector is heading and how estate agents are partnering with auctioneers.

The Negotiator Lifetime Achievement Award 2017 was presented to John Hards FRICS, FARLA, former Managing Director, Countrywide Residential Lettings, now Managing Director at AskJohnHards. Here is his story.