If you are a professional agent, rather than a gun-slinging bandit, you can demonstrate to landlords and tenants that you are one of the good guys.

Steve Harriott, Chief Executive of TDS, looks back at ten years of tenancy deposit protection schemes, saying that the PRS is definitely better now.

The property industry has a new, potential disrupter, nudging into its circle of trust, which could be wonderful, but, Andrea Kirkby asks, how many organisations do we really need?

In the curious story of the dog and the licence, the agent was the one in the doghouse, says Katrine Sporle, The Property Ombudsman.

The Property Ombudsman is helping to raise standards in the property industry, says Katrine Sporle, The Property Ombudsman.

Professional industry bodies support their members and act as a kitemark that gives the public peace of mind, as Marc Da Silva reports.

Let’s create a more positive private rented sector, says Isobel Thomson, Chief Executive, National Approved Letting Scheme (NALS)

Christopher Hamer, The Property Ombudsman, is on a mission to improve standards and awareness.

Sheila Manchester met UKALA, a professional body that offers letting agents some unique benefits.