CRM software has evolved rapidly in the last couple of years empowering agents and freeing them up for the real job, as Richard Reed discovered.

Is it time to shift some of the conveyancing emphasis back to buyers and sellers, asks Lisa Isaacs – and will proptech provide the means to do it?

The ever-evolving risks affecting the property industry are easily overlooked by a busy agent under pressure, says insurance expert Oliver Wharmby. Here’s a timely reminder.

A good tenant reference is the foundation of a reliable let, but as Richard Reed reveals, there are an increasing number of tech-led options now available.

As Zoopla comes under pressure from the upstarts, Nigel Lewis asked its executive team, Charlie Bryant and Andy Marshall, just how they are fighting back.

Lisa Isaacs asked suppliers to the estate and letting industry for their thoughts on the 12 months ahead and how they see technical changes rolling out.

Lead generation, nurture and conversion should all be part of your future-proofing strategy and there are some exciting options available, as Lisa Isaacs discovers.

Covid cast a shadow of doubt over rent guarantee insurance, says Richard Reed, but insurers have responded to ensure this critical lettings cover continues to be available.