The fight to generate leads and win new customers has never been fiercer, says Richard Reed, but data technology offers a way to stand out from the crowd.

Lettings doesn’t have to be a risky business, says Lisa Isaacs, – there is an insurance product to suit every agent, landlord and tenant.

Floorplans are now an integral part of estate agency sales – but, says Richard Reed, what’s new? Have they developed? Costs? Ease of use?

People and proptech work together to verify that tenants are who they say they are and, says Lisa Isaacs, accurately predict their ability to pay the rent.

Red tape, increasing compliance and an expectancy to be available 24/7. Property management is when a ‘problem shared is a problem halved’, says Lisa Isaacs.

Andrea Kirkby reports on the fast-moving market for deposit protection schemes.

We’re in the depths of winter in a world suffering the ravages of climate change, so extreme weather can threaten your landlords’ business – and yours too, says Frances Burkinshaw

In today’s digital world of email, social media, chatbots and texting, the humble telephone still plays a significant role in an estate agent’s life. But, asks Nigel Lewis, for how long?