A good tenant reference is the foundation of a reliable let, but as Richard Reed reveals, there are an increasing number of tech-led options now available.

As Zoopla comes under pressure from the upstarts, Nigel Lewis asked its executive team, Charlie Bryant and Andy Marshall, just how they are fighting back.

Lisa Isaacs asked suppliers to the estate and letting industry for their thoughts on the 12 months ahead and how they see technical changes rolling out.

Lead generation, nurture and conversion should all be part of your future-proofing strategy and there are some exciting options available, as Lisa Isaacs discovers.

Covid cast a shadow of doubt over rent guarantee insurance, says Richard Reed, but insurers have responded to ensure this critical lettings cover continues to be available.

Nigel Lewis looks at the sales progression challenges faced by the industry during Covid, where the bottlenecks are and what’s being done to fix the system now and in the future.

CRM lettings software is moving forward apace – more mobile, accessible and intuitive for you, the end user. Lisa Isaacs looked at some of the latest developments.

It’s as important as ever for your branch to be fresh and welcoming, says Richard Reed. He spoke to the shopfitting specialists who can achieve just that.