Anthony Gaskell, Director of Reputation.com, explains how to make customer feedback work for you and attract new clients to your agency.

In the post-tenant fee ban era, it's more important than ever to minimise the risk of a costly deposit dispute at the end of a tenancy, says Suzy Hershman of mydeposits.

Let Alliance completes a two-year strategic project to redefine the way that tenant referencing works in the UK, with references now returned the same day.

Tightening AML legislation is making life tough for estate agents. But Ben Robinson believes this is an opportunity to be more efficient and increase customer satisfaction.

The Negotiator talks to Christopher May, Founder and Director of the property portal where you can advertise your property listings online for free – and reduce overheads.

Having a good number of landlords on your books is the backbone of any estate agency. Nelly Berova offers six steps to attract and convert more of them.

Following increasing pressure over privacy, Facebook is changing for advertisers. Nelly Berova looks at what this means for you.

Global 4 Communications has been providing innovative telecoms solutions to the estate agent industry for almost 20 years.

What if you could upgrade to a business phone system that has all the mod cons and save money at the same time? Say hello to Vonage.

Are you ahead of the crowd with a super smart website? Evolving user habits mean that we have to change the way we present our web pages, says Nelly Berova.