Mentoring
Advice and inspiration from leading industry trainers and experts to aid professional development and best practice in estate and letting agency.
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The structural deficit in agency
This month Nathan Emerson wonders why, if everything is going so well, is it all getting harder?
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A tale of two cities
Why should two similar agencies in similar markets, fare so differently? The answer, says Nathan Emerson, teaches us a lot about agency.
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Proptechman!
Is it a bird, is it a plane? No it’s Nathan Emerson! This month Nathan urges us to recognise what has helped us through the pandemic crisis and embrace it.
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When you’re smiling…
Taken back to a memory of himself as a young negotiator, by the plight of a struggling client, Nathan Emerson recounts the tale of a door slammed in his miserable face…
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Stop, look, reflect, and celebrate!
As we come out of the pandemic with an industry not only intact, but possibly stronger, we have a lot to be proud of, says Nathan Emerson.
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You’ve never had it so good…
But is it a ‘false dawn’? Nathan Emerson reminds us all that the good times don’t last and you need to plan ahead.
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Don’t stick to the routine
Nathan Emerson recounts the story of an impromptu training session at an agency, which taught the staff to understand… their training!
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Doctor, doctor…
Do you still get complaints despite your wonderful ‘bedside manner’? Maybe you’re just being too nice, says Nathan Emerson.
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It’s good to talk
Some are feeling the stress more than others and when someone stops talking, that’s a warning signal, says Nathan Emerson.
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The Three Marketeers
‘All for one and one for all!’ As a marketing slogan, says Nathan Emerson, that might be a little too much about ‘me’ and not about what we can do for you.
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