New powers to enter letting agents’ offices set to come into force
Under the new Renters' Rights Act 2025, local council officers in England will be able to gain entry to agency premises to investigate wrongdoing.

Wide-ranging new powers for local council officers to enter a letting agency’s office will come into force before the end of the year.
Under the new Renters’ Rights Act 2025, its ‘investigatory powers’ allow entry with or even without a warrant under some circumstances. The new law also applies to rented homes giving similar rights to residential property.
Takes effect
And the law takes effect from 27 December, exactly two months after the Act was passed on Monday.
Detailed guidance on the use of the new powers was published the same day the Act was given Royal Assent.
The guidelines describe how local authorities can “enter a business property to seize documents” or “ask people or organisations for information”, under section 115 of the Act. A court order can be sought to enforce the notice under section 116 of the Act.
With or without warrant
But “The Renters’ Rights Act contains powers to enter a rental sector business premises with, and without, a warrant under sections 118 and 121 respectively.”
The power of entry without a warrant is granted, but agents must be given at least 24 hours’ written notice,
Council officers can also apply to a magistrate for a warrant to enter premises under section 120.
When entering a business premises under a warrant you may use reasonable force if necessary.”
“When entering a business premises under a warrant you may use reasonable force if necessary,” the guidance says.
Rental property
For residential property, at least 24 hours’ notice to the renters before gaining entry.
But the law has now changed from the Housing Act 2004, and landlords only have to be informed afterwards.
“You can apply for a warrant if you have been refused entry without a warrant.
“You can also apply for a warrant if no-one is in the property to let you in and waiting for someone might defeat the purpose of the entry,” the new rules state.
Read the full guidance here
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