Andy Marshall Zoopla
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Latest property news
Zoopla reveals more detail about decision to abandon in-house customer services
The portal confirms all its customer services staff will be retained, but moved to contact centre specialist Ventrica.
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Latest property news
Zoopla abandons in-house customer support as team is outsourced
In a major change of approach, the portal is moving its customer services operation to contact centre firm Ventrica.
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Latest property news
Estate agency RE/MAX signs two-year deal with Zoopla’s Alto software
US-style brokerage says the deal with both help its 250+ member agents more more efficiently and attract more agents to its network.
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Latest property news
Zoopla bags Hunters’ 200 branches for its re-launched Alto property software
Following a restructure of its property software offering Zoopla has signed up its first big agency to the platform since its re-launch.
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Latest property news
Zoopla’s agent software gets an upgrade
Alto, the agency software platform is relaunched by Zoopla focusing on ROI for agents and improved user experience.
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Latest property news
How Covid has disrupted how agents can describe property size
Zoopla says nearly nine million households have repurposed rooms into new uses, rendering traditional ways of measuring house size redundant.
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Latest property news
Zoopla is now ‘more than just a digital noticeboard’ as it reveals big changes
Portal has re-launched itself to estate agents with new products and a change in direction as sector competition hots up.
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Latest property news
Branching out: Zoopla just 1,000 agents behind arch-rival Rightmove
Zoopla is just 1,000 branches short of Rightmove's total, its latest published list of agents reveals.
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Features
Portal challengers
The importance of the key listings portals isn’t in doubt, but their continued dominance may be, says Lisa Isaacs.
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