buyer’s premium
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The Ombudsman Files
The Ombudsman Files: Buyer’s Premium refunded
The Property Ombudsman orders a £4,100 award after an agent fails to verify or qualify material information about a property.
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Features
Right to refund
"A buyer paid a reservation deposit and a buyer’s premium but the sale did not go ahead, so should the agent repay the fees? Katrine Sporle, The Property Ombudsman supported the claim and made an award of £6300."
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