compliance
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Supplier advice
AML legislation is changing and you need to change too
Tightening AML legislation is making life tough for estate agents. But Ben Robinson believes this is an opportunity to be more efficient and increase customer satisfaction.
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Features
Tech tonics
As Brexit woes impact the sales market and the tenant fee ban hits the lettings market, most agents are looking at ways to improve efficiency, cut costs and increase their income. How much can proptech help?
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Features
Tenant trouble
Problem tenants are only a small minority, says Andrea Kirkby, but they can cause a huge amount of trouble for a landlord and letting agent.
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Features
How to Rent
Increasing regulation makes it a challenge for agents and landlords to be compliant – especially, says Frances Burkinshaw, when the Government prints incorrect information!
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Guest Blogs
Building business
As the residential property management sector continues to boom, it is clear that many more firms are now realising the value of franchising...
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Features
Lock up your data!
The General Data Protection Regulation (GDPR) is imminent – the new regulations come into force on 25th May. Workshops are filling up, consultants’ diaries are blocked out, yet, says, Andrea Kirkby, some agents haven’t started preparing for compliance.
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Features
GDPR: Just shred it?
2018’s big concern is a data breach, but, says Mark Harper, having a policy for shredding both paper and digital data, will decrease the risk of non-compliance with GDPR.
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Features
Raising standards in the property industry
The Property Ombudsman is helping to raise standards in the property industry, says Katrine Sporle, The Property Ombudsman.
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Features
Safe deposits
In April next year it will be ten years since compulsory deposit protection was introduced. So are the deposit protectors doing a good job?
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Regulation & Law
Are you part of a cartel?
Collusion and bribery are strong words – but estate agents could be guilty under strict laws, says Michael Dean, Partner and Head of the EU, Competition & Regulatory Practice with Maclay Murray and Spens LLP.
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