customer satisfaction
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Supplier News
Satisfaction sorted – home moving platform is award finalist
Sort Move has been recognised for innovation in customer service less than a year after launching for its digital sales progression product.
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Features
Can long-term customer loyalty to estate agents REALLY be achieved?
Caring, sharing, talking, doing – today’s successful agencies are focused on customer care, says Joanne Christie, but there’s more to it than asking them for a review!
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Agencies & People
Can you feel the love?
Public mirth about estate agents is now a national trait, and yet serious research finds most people are happy with the process. So, asks Nigel Lewis, what’s going on?
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