Surprising claim is made by sales progression platform Mio following research among 350 home movers about their attitudes to estate agents.

MIL Outsource, a monitoring, investigation and litigation service recovers a £4000 fee for a Basildon agent, from a vendor who found their own buyer.

Newspaper's researchers looked at 200,000 recent sales transactions and concluded many leading agents with high fees over-value homes.

Chris Hamer (left), The Property Ombudsman, discusses agents, commission fees and legal action. A feature of many sales complaints referred to me is the seller’s belief that the commission fee should be…