The online agent model is 24 years old while hybrids have been around since 2015, and yet they've only grabbed 7.5% of the sales market. Nigel Lewis looks at way they haven't…

Traditional or online? Which agents will win the battle? The lines are blurring, says Andrea Kirkby and it’s service that is key in this changing, challenging market.

Online-only estate agency Hatched says it has doubled the size of its size of its headcount including local consultants and head office team since it was acquired by Connells Group in November…