How do you recover from a flood?

How long does it take to get your business back on its feet after a flood? In the case of an agent in York the answer has been nearly ten months. The ordeal started for Letters Property Management when during Christmas Day and Boxing Day last year water started pouring in through its branch front door after up to 100mm of rainfall fell on the city over a 48-hour period (see picture, below). Letters, which was one of 650 homes and businesses deluged during the floods, has been owned by Anya Matthewson (pictured, left) for the past decade since she bought company after a stint as its finance manager. Her office is on the city’s famous Walmgate thoroughfare which, at one point during the floods, was under two feet of water and many of its premises were damaged including Letters and three others agents. Ten months later and Anya is only just ready to re-open her office, although luckily for her she had upstairs premises from which the business has been operating while the office downstairs has been drying out. This has now been reclaimed and refurbished and the business’s ten-strong team have moved back in. But despite it being a…

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