Leading estate agency group Spicerhaart has appointed John Munday as Regional New Homes Director for the M4 and Middlesex area.

Haart has appointed Liam Hancox as its new Estate Agency Director for the East Midlands and Yorkshire area.

Spicerhaart has appointed Claire Drewett as New Homes Director.

Despite heavy criticism of its decision to get rid of 24 offices last week, some say the closures are inevitable in current tech and business climate.

The agent, who wishes to remain anonymous, gives a detailed run-down of her treatment by managers at Spicerhaart including unexplained and significant deductions from her final payslip.

Paul Smith says his phased approach is giving his company time to train staff and install plastic screens and other equipment in branches.

Poll of agents finds that pandemic has been a game changer after many staff have realised they can do their jobs, or large parts of their daily activities, from home.

Company insider tells The Negotiator that the agency group is looking at one of its key expenses - branches - as it tries to cut costs once the lockdown has ended.