Property redress
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Columns
The Ombudsman Files – Property auction provider forced to withdraw fees
The Property Ombudsman investigates a case brought by a vendor over penalty fees charged by a property auction provider.
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Regulation & Law
Agent complaints jump, but awards are down – ombudsman reports
Sean Hooker at Property Redress says there were more complaints last year, up 47%, but agent professionalism is strong.
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Regulation & Law
Redress scheme expels 36 estate agents amid ‘zero tolerance’ of non-compliance
Property Redress scheme says the expulsions relate to a six month period last year when the estate agencies either did not cooperate over complaints, or failed to pay awards.
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Regulation & Law
Significant rise in complaints about estate agents revealed
Over 73,000 consumers contacted The Property Ombudsman in 2024 regarding property-related issues in the sales and lettings market.
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