The Property Ombudsman Scheme
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Columns
The Ombudsman Files – Property auction provider forced to withdraw fees
The Property Ombudsman investigates a case brought by a vendor over penalty fees charged by a property auction provider.
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The Ombudsman Files
When rent arrears are just the tip of the iceberg…
A tenant falling into arrears was just the beginning of a dispute between a letting agent and a landlord, who sought redress through The Property Ombudsman, Rebecca Marsh.
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Latest property news
The Property Redress Scheme clamps down on rogue agents
Five agents have been expelled from The Property Redress Scheme after an abundance of poor practices were reported by disgruntled clients.
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Latest property news
Five more agents excluded by TPO after failing to pay compensation
The Property Ombudsman names and shames five firms who failed to comply with scheme.
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Latest property news
New Code of Practice only three months away, says The Property Ombudsman
TPO policy lead Peter Habert tells meeting that new rules for estate agents, auctioneers and property guardians has been well received.
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Latest property news
Rent guarantee agency kicked out of TPO over £6,374 unpaid award
Case highlights the problems for landlords, agents and tenants when rent guarantee contracts go wrong.
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