TM Training & Development
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Mentoring
Generating market appraisals
"Winning new instructions remains one of our biggest challenges. We struggle to persuade some owners to let us prepare a valuation. This maybe because they are already on the market... Your thoughts?"
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Mentoring
Effective people management
“Being the owner of an estate agency business is an ambition I finally fulfilled two years ago, but nobody had prepared me for how hard it is to get my staff to do things to my standards...
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Mentoring
Closing techniques for timid sales people
"My hardworking team does a good job of building relationships with customers, but they lack a sales edge and seem reluctant to actually ask for the business."
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Mentoring
The seven golden rules of professionalism
"I run an independent estate agency with four members of staff. Occasionally, I cringe at their behaviour and appearance. I feel they fall short of professional standards....
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Mentoring
Doing business with investors
“Investment buyer activity is a little quiet. Many investors are playing a waiting game. I’d like to get my team to create more activity as these sales can be relatively straightforward...”
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Mentoring
Agent ‘trustability’
"I am well aware of the importance of building trust to win a client’s business, it is an essential element in their decision making, but how can I coach my staff to be better ‘trust builders’?"
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Mentoring
Making the best of your staff
"Despite the challenging market, we are keen to be the market leaders in our town by the end of this year. Any tips for us to achieve that objective?"
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