TPO awards to complainants
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Latest property news
Five more agents excluded by TPO after failing to pay compensation
The Property Ombudsman names and shames five firms who failed to comply with scheme.
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Latest property news
‘Unfair’ redress system for dual fee disputes must be reformed, says agent
London agency Brian Cox is unhappy after being told to return an £8,000 fee even though competitor could not prove it had passed on offer.
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Latest property news
Purplebricks told to pay tenants compensation after maintenance failings
TPO finds against the hybrid agency for failing to pass on maintenance requests to a landlord and appearing to ignore email from tenants requesting action.
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Regulation & Law
Huge increase in workload for TPO may lead to rising fees
Extra workload created by surge in enquiries from members of public may lead to higher fees, the ombudsman has warned.
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Latest property news
Norfolk estate agency criticised by industry ombudsman after sale falls through
Vendor is awarded £700 in compensation after Williams' Way is criticised for 'lack of diligence' when checking buyers' finances.
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Latest property news
TPO awards to complainants rise to over £1million
The value of awards that The Property Ombudsman Service (TPOS) told agents to pay disgruntled customers tripped over £1 million for the first time last year...
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