training agents

  • MentoringLink to Julian O'Dell

    Effective people management

    “Being the owner of an estate agency business is an ambition I finally fulfilled two years ago, but nobody had prepared me for how hard it is to get my staff to do things to my standards...

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  • MentoringTrusting the agent image

    Agent ‘trustability’

    "I am well aware of the importance of building trust to win a client’s business, it is an essential element in their decision making, but how can I coach my staff to be better ‘trust builders’?"

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