Coventry-based property management service, LJB Estates, has selected Alto to support its expansion across the Midlands and streamline operations across lettings, sales, finance and property management.

Founded just three years ago by Director, Leon Binns (main image), LJB Estates has quickly grown from a small management firm into a full-service property business offering sales, lettings, maintenance, mortgages and development. The agency’s goal is to become “Coventry’s one-stop property shop.”

“From the start, we wanted to offer clients everything under one roof – from lettings and management to maintenance, mortgages, and sales,” said Leon.

“But as the business grew, we were juggling multiple platforms: spreadsheets, Word docs, credit-check tools, e-signing software, and it slowed us down. With Alto’s all-in-one CRM, we can finally bring everything together in one simple, cloud-based system. It’s faster, more organised, and gives us time back to focus on clients.”

Improving efficiency

Binns said Alto’s functionality – particularly its prospecting, automation, and financial reporting tools – has already helped LJB Estates improve efficiency and present a more professional image to clients.

“Alto has already been a real game-changer for us,” he added. “We’re constantly asked to carry out valuations, and Alto lets us generate professional packs instantly. It helps us look more polished and is saving hours every week.”

Nick Shaw, Chief Revenue Officer at Alto, added: “LJB Estates represents the new generation of ambitious, full-service agencies that see technology as the foundation for growth.

“Leon’s vision to bring a one-stop property experience to Coventry aligns perfectly with Alto’s mission to simplify, automate, and scale the way agents work.”