Core Workflows is the latest major new feature from Street.co.uk that lets agencies decide exactly how they want their CRM to work.

Rather than having to adapt to rigid, pre-set workflows, agents can embed their own playbook inside the platform and ensure every member of the team follows it.

The feature introduces guided workflows for two of the most critical processes in estate and letting agency – Property Onboarding and Sales Offer Due Diligence – both fully customisable to reflect each agency’s unique standards and compliance needs.

“No two agencies run their business the same way” said Heather Staff, Co-Founder of Street Group. “Core Workflows in Street.co.uk gives agents complete control to define their process, embed it into Street.co.uk, and have total peace of mind that it’s being followed across every branch and every transaction.”

Step-by-step sequences

With Core Workflows, agency owners can build detailed, step-by-step sequences for key tasks – from Anti-Money Laundering verification and Proof of Funds checks to signed Terms of Business – and mark specific actions as mandatory before listings or offers can progress. This ensures compliance and consistency are never left to chance.

The feature also introduces real-time oversight dashboards for managers, showing the status of every onboarding and offer in one place, helping identify bottlenecks, maintain accountability, and speed up completion times.

Emma Martin, Product Marketing Manager at Street Group, added: “We designed Core Workflows to make structure effortless. Agency owners can map out their process once, safe in the knowledge it’ll be followed every time. It’s about removing risk, improving compliance, and freeing teams to focus on the work that really moves the business forward.”