A new property management company has launched to provide residents with a better service.

Dan Robinson, Carla Bussey and Freddy Hoare established LevelUP Property Management after seeing more leaseholders were constantly being let down by block management companies.

According to leaseadvice.org, 68 per cent of leaseholders in the UK do not believe their managing agent effectively resolves issues; only six per cent strongly agreed that they felt confident in the managing agent’s ability to do so.

LevelUP, named on Sky Property TV as one of 19 companies to watch in 2019, says that it believes in the power of communication, relationships and providing a consistent point of contact for all residents – through an online portal, social media or their 24/7 online chat.

Co-founder Dan Robinson said, “The industry has been unregulated for too long, leading to a rise in unhappy leaseholders. We’re committed to providing our customers with the highest levels of customer service.”