A leading online lettings agency has claimed that its model is best suited to coping with the challenges faced by landlords and tenants during the Coronavirus crisis.
Howsy, which is based in London but has a call centre in Coventry, says it has seen an uplift in business during the crisis as landlords seek out ways to manage their properties remotely.
Comments by its founder and chief executive Calum Brannan has suggested that, while some traditional agencies have scrambled to find alternatives to many of the usually face-to-face tasks completed they must complete, Howsy has for some time offered virtual ID verification, contracts and referencing.
“As an online business, we’ve always prided ourselves on the ability to pivot quickly with the changing face of the rental sector,” says Brannan.
“Of course, we’ve never encountered something to this magnitude but due to our operational agility and many of our existing product offerings, we’ve been able to adapt quickly and with very little disruption to the company.
“We appreciate that for many tenants approaching the end of a tenancy or looking for a new rental property right now, the limbo we find ourselves in will only be adding to an already stressful situation and we’re on hand to help resolve this issue via our online offering, ” he adds.
“The increase in demand we’re currently seeing means we are able to increase our employment drive.”
Howsy, formerly known as No Agent until agents protested to the main portals – which require listing agents to be bona fide agents – about the name, raised £5 million in new funding last September, and in January bought former rival Upad out of administration.